Frequently Asked Questions

Reservations can only be made online on our website (available 24 hours a day).

Yes, you can book up to 9 passengers on the same flight (Cessna Caravan maximum capacity). For larger groups, please contact us directly to arrange multiple flights or a special charter.

To modify or cancel your booking:

• Please contact us by email at info@finistair.fr or by telephone on 02 98 84 64 87, quoting your booking number.

In the event of cancellation by Finistair (weather, technical reasons), a credit note or refund may be offered.

We will contact you by email and SMS as soon as possible in case of cancellation.

Brest - Ouessant route:

• Cabin baggage + hold baggage: 12 kg included with the ticket.

• You can purchase additional kg when booking online.

Brest - Jersey route:

• Cabin baggage + hold baggage: 20 kg included with the ticket.

  You can purchase additional kg when booking online.

Yes, you can bring extra baggage for an additional fee per kg, subject to aircraft capacity. You must declare your extra baggage when booking.

See below for the regulations:

Regulations

You must arrive 45 minutes before departure time indicated on your ticket.

Boarding closes 30 minutes before departure. Any delay results in loss of the flight without possibility of refund.

For international flights (Jersey, Alderney), we recommend arriving 1 hour early for customs formalities.

Domestic flights:

• Valid national identity card or passport

• Electronic ticket (printed or on smartphone)

International flights (Jersey):

• Valid passport required

• Electronic ticket

Minors must have their own ID document.

Conditions vary by age:

• Under 4 years: Must be accompanied by a responsible adult

• 4-12 years: Can travel alone, escort service available (contact us by telephone to book)

• 12 years and over: Can travel alone without restriction, subject to parental authorisation

Parental authorization may be required for unaccompanied minors.

The island rate is reserved for residents of the served islands (Ouessant, Jersey, Alderney). To benefit from it:

1. Create an account on our website

2. Upload a recent proof of residence (less than 3 months old)

3. Wait for validation by our team (within 48h)

4. Once validated, the island rate will be automatically applied

If you would like to purchase a Fidèle + card at a lower rate than the standard island rate, you can buy your card online in your personal account.

The Fidèle+ card is our loyalty programme reserved for residents of Ouessant.

This card offers a significantly reduced fare, provided you book at least 48 hours before departure.

Valid for 12 months from the date of purchase.

The ‘Abonné’ card is available to all travellers wishing to visit Ouessant, regardless of their place of residence.

It entitles you to a reduced fare.

It is ideal for professionals and other frequent travellers.

To purchase it, go to your personal space and create an account.

Fidèle+ Card:

• Significant fare reductions

  Reserved for residents of Ouessant

Abonné Card:

• Less significant fare reductions

  For all frequent travellers (Ouessant only)

Yes! The flight baptism is the ideal gift for all occasions. We offer gift vouchers valid for 12 months, customizable and downloadable immediately after purchase.

The recipient can then book their flight on the date of their choice via our website or by phone.

To book a baptism date, please contact us by email at info@finistair.fr, providing:

- your baptism number

- the surname, first name and date of birth of the passenger(s)

- your preferred date: please feel free to suggest several dates when you are available.

Flights take place Monday to Friday at 8:30 a.m. and 4:30 p.m. and Saturday mornings at 8:30 a.m. (excluding public holidays).

You will receive confirmation of your booking by email 24 hours before departure.

Some restrictions apply:

• Minimum age: No restrictions for baptism flights in Cessna Caravan / Minimum age of 12 for electric aircraft (alone with the pilot)

• Maximum weight: No restrictions for Cessna Caravan flights / 100 kg per person for electric aircraft